Occupational Health Services
Training: First aid and CPR
Training: Provide First Aid in an education and care setting
Training: Provide First Aid in an education and care setting
HLTAID010 - Provide basic emergency life support
HLTAID011 - Provide First Aid
HLTAID009 - Provide cardiopulmonary resuscitation
In a First Aid and CPR course, you learn how to respond to medical emergencies with confidence. This includes assessing the scene for safety, checking if someone is breathing, and performing CPR if needed. You’ll also learn how to treat common injuries like cuts, burns, fractures, and choking, and how to respond to medical conditions such as asthma, allergic reactions, seizures, and shock. The course covers how to use an AED (defibrillator), place someone in the recovery position, and apply infection control practices. It gives you the practical skills and knowledge to help save lives and manage emergency situations until professional help arrives.
Training: Provide First Aid in an education and care setting
Training: Provide First Aid in an education and care setting
Training: Provide First Aid in an education and care setting
HLTAID0012 - Provide First Aid in an education and care setting
This course provides practical training for workers within an education and care setting to respond to first aid emergencies in line with legal and workplace requirements, Australian Resuscitation Council guidelines and other Australian national peak clinical bodies.
It teaches how to identify illness or injury, access emergency services, safely provide first aid treatment using action plans, equipment and resources, for CPR, defibrillation, administering an autoinjector for anaphylaxis, administering asthma medication, immobilization for envenomation, fractures, dislocations, sprains and strains, for bleeding and shock and other conditions.
Workplace Instructions and Procedures
Training: Provide First Aid in an education and care setting
Support to help ensure your workplace adheres to its responsibilities for the AS/NZS for recognition as a collection and quantification of specimens used for AOD screening.
- AS/NZS 4308:2008 Procedures for specimen collection and the detection and quantitation of drugs of abuse in urine
- AS 4760:2019 Procedures for specimen collection and the detection and quantitation of drugs in oral fluid
- AS 3547:2019 Breath alcohol testing devices for personal use (also relevant for workplace testing)
Fitness for work assessments
We provide comprehensive services to help ensure your employees are fit for duty—physically, mentally, and emotionally. Our integrated approach supports compliance with fitness for work standards, reduces workplace risk, and enhances overall wellbeing.
Our services include:
- Onsite Screening
- Fatigue assessment and management
- Holistic Lifestyle Counselling
One-on-one support addressing physical health, mental wellbeing, diet, activity levels, work-life balance, and personal challenges. Our goal is to empower individuals to make sustainable lifestyle changes that support long-term employability and quality of life. - Sleep Hygiene Programs
- Support Coordination
Onsite random and blanket screening
Our drug and alcohol screening services help employers to maintain a safe and healthy workplace. Our testing methods are accurate and efficient, and our team is trained to handle sensitive situations with discretion and professionalism.
Health and Wellness Programs
Our health and wellness programs are designed to promote healthy habits and lifestyles among employees. We offer a range of services, from nutrition counselling to fitness classes, to help your workforce stay healthy and productive.
Procedural audits
providing an objective, unbiased evaluation that helps identify gaps, inefficiencies, or non-compliance that internal teams may overlook due to familiarity or internal pressures. External auditors bring specialized expertise, industry benchmarks, and fresh perspectives that can improve operational integrity, ensure adherence to legal and safety standards, and enhance overall system performance. Their findings can validate current practices, support continuous improvement, and strengthen stakeholder confidence by demonstrating a commitment to transparency, accountability, and best practice.
Professional support
Provision of valuable support to an in-house Return to Work (RTW) Coordinator by offering expert guidance, objective assessments, and additional capacity during complex or prolonged cases. External perspective helps ensure that return-to-work planning remains compliant, evidence-based, and worker-centered, reducing the risk of bias or internal conflict. They can also assist with functional assessments, stakeholder communication, documentation, and early intervention strategies. This collaborative approach enhances the internal coordinator’s effectiveness, builds confidence in decision-making, and supports more sustainable, timely, and safe return-to-work outcomes.
Nationally Recognized Training
Nationally Recognized Training
Training and assessment delivered on behalf of Allens Training Pty Ltd RTO 90909
Fitness for work
Protect Your Employees and Your Business with TrueNorth Injury Management
A Fitness for Work (FFW) Program is a proactive health and safety initiative designed to ensure employees are in a physical, psychological, and functional state to safely perform their job tasks. In high-risk industries such as mining, oil & gas, and heavy industry, FFW programs reduce workplace incidents, improve productivity, and support compliance with regulatory and duty-of-care obligations.
Key Drivers for Implementation
A. Safety and Risk Mitigation
- Unfit workers pose a significant safety risk to themselves, co-workers, and operations.
- Fatigue, illness, injury, psychological stress, and substance use are leading contributors to workplace incidents.
- FFW assessments identify these risks early and ensure controls are in place to prevent harm.
B. Legal and Regulatory Compliance
- The Work Health and Safety Act 2011 imposes a duty of care on employers to provide a safe workplace.
- Employers must ensure that workers are not impaired or otherwise unfit to perform their duties.
- A documented FFW program supports compliance and demonstrates due diligence in the event of an incident or investigation.
C. Reduced Lost-Time Injuries (LTIs) and Absenteeism
- Early identification of underlying health or psychosocial issues enables timely support and intervention.
- Workers who are supported early are more likely to recover faster and avoid long-term absence.
- Reducing LTIs improves workforce stability and reduces insurance premiums and injury claim costs.
D. Improved Productivity and Workforce Reliability
- A workforce that is physically and mentally ready for work performs better, with fewer errors and disruptions.
- FFW initiatives improve team morale, reduce presenteeism, and improve worker retention.
Program Components
A comprehensive Fitness for Work Program may include:
- Pre-employment medicals & functional assessments
- Fatigue risk management protocols
- Drug & alcohol screening
- Mental health and wellbeing support
- Return to work fitness and clearance assessments
- Job task analysis and matching capabilities to roles
- Workplace education on sleep, injury prevention, and self-care
Financial Justification
Cost Factor Estimated Annual Impact (1 Worker) Worker salary (absent 6 months @ $160K/year) $80,000 Backfill with short-term contractor $90,000–$120,000 Onboarding/Induction training (new worker) $5,000–$10,000 Loss of productivity/errors $10,000–$30,000 Increased insurance premiums (claims) Variable, but can exceed $20,000 Total Potential Cost Per Worker $185,000–$260,000+
By comparison, a well-run FFW program might, depending on its scope, offset the savings from even a single prevented injury or reduced claim.
Organizational Benefits
- Proactive risk management
- Reduced exposure to litigation and prosecution
- Enhanced safety culture and employee engagement
- Stronger insurer and regulator relationships
- Positive return on investment (ROI) through retained productivity and reduced claims
Alignment with Business Strategy
Implementing a FFW program aligns with broader safety, HR, and operational goals by:
- Supporting sustainable workforce planning
- Enhancing the company’s reputation as a responsible employer
- Demonstrating leadership in safety and injury management
