TrueNorth Injury Management was founded on over 15 years of real-world experience in high-risk and remote environments. Built on a foundation of military discipline and clinical excellence, our roots trace back to a former Royal Australian Navy medic with 7 years’ service, including rotary wing aeromedical evacuation. That expertise has since expanded across the mining, oil, gas, coal, cement, and uranium sectors — from leading emergency response teams in iron ore operations to delivering critical care offshore and underground.
We bring a unique combination of frontline paramedicine, fitness for work screening, and complex injury management, supported by deep knowledge in compliance, WHS, operations, training, and corporate systems. At TrueNorth, we deliver practical, purpose-driven solutions that prioritizes safety, recovery, and long-term outcomes for workers and businesses alike.
Integrity, Advocacy, and Positive outcomes
Our clients value our ability to reduce downtime, streamline recovery, and ensure compliance through clear communication, personalized support, and industry-specific expertise.
By focusing on early intervention, tailored return-to-work planning, and stakeholder collaboration, we create meaningful results — restoring capability, minimizing cost, and building trust across every step of the recovery journey.
With over a decade of frontline and leadership experience across mining, oil & gas, construction, and remote operations, we understand the unique challenges that high-risk industries face. Our team has worked on the ground as paramedics, emergency response leaders, and health and safety professionals in some of Australia’s most demanding environments, from underground mines and offshore rigs to heavy industrial plants.
This first-hand knowledge means we don’t just apply generic injury management and return-to-work strategies—we tailor them to the realities of shift work, remote rosters, high-risk tasks, and regulatory compliance. We understand the cost of downtime, the complexity of coordinating medical care in remote settings, and the critical importance of maintaining a fit, safe, and reliable workforce.
By combining clinical expertise, WHS compliance, and operational awareness, we deliver solutions that support both workers and employers—ensuring safe, sustainable return-to-work outcomes while protecting productivity and business continuity.
Our success is measured by client outcomes, not just activity. Some measurable metrics:
Return-to-Work Outcomes
– % of workers successfully reintegrated into their roles.
– Average time-to-return compared to industry benchmarks.
Reduction in Lost Time Injuries (LTI)
– Decrease in LTI days per year.
– Reduction in long-term sick leave costs.
Employer Savings
– Demonstrated $ saved in wages, recruitment, and training by rehabilitating existing staff.
Employee Wellbeing
– Improvements in worker satisfaction, engagement, and reduced absenteeism.
Compliance & Risk Reduction
– % of RTW programs compliant with Fair Work, WHS, and insurer requirements.
– Number of workers supported without escalation to workers’ comp disputes.
Client Retention & Satisfaction
– Repeat contracts or long-term partnerships.
– Employer and worker satisfaction feedback.
Our background prides its services across high-risk and remote industries:
Mining & Resources (iron ore, coal, uranium, cement, oil & gas)
Construction & Infrastructure
Maritime & Offshore Operations (oil rigs, shipping, remote services)
Remote & Regional Industries (agriculture, exploration camps, utilities)
Heavy Industry & Manufacturing
Emergency Services & Paramedical Support Contractors
Wholistic management of WHS policies, Return to Work (RTW) policies, and an Injury Management procedures.
- Aligned with the Work Health and Safety Act (2011) and relevant South Australian workers’ compensation legislation.
- Qualified RTW Coordinator training and professional registration
- Multidisciplinary Registration with Australian Health Practitioner Regulation Agency (AHPRA)
- Professional regulatory memberships.
- Maintain confidential case notes, assessments, and communication logs IAW privacy policy.
- Documentation of all RTW plans, approvals, and sign-offs.
- Securely storage of personal records in accordance with the privacy legislation.
- Provision of regular updates to employers and insurers.
- Record and track LTI reduction, RTW outcomes, and compliance with recovery plans.
- Internal or third-party audits of RTW procedures.
- Worker-Centred Approach Demonstrates that processes prioritise safe, sustainable return to work.
- RTW plans balance medical recommendations with reasonable workplace adjustments.
- Worker consultation (signed agreements, feedback).
- Training & Education for supervisors, managers, and workers on their roles in RTW processes.
- Evidence of attendance and competency.
- Ongoing CPD (continuing professional development) in WHS and RTW legislation.
- our services are covered by Professional Indemnity and Public Liability insurance.
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